Welcome to our Frequently Asked Questions (FAQ) section, designed to provide you with insights into the holistic wellness programs offered at Les Mariannes Wellness Sanctuary.
Whether you are considering our tailored treatments, personalised programs and dedicated services, this FAQ aims to address common queries and offer clarity on our unique approach to healing.
If you have additional questions or need personalized assistance, feel free to contact us directly.
Les Mariannes Wellness Sanctuary offers a wide range of treatments, including addiction
recovery, mental health therapy, dual diagnosis treatment, holistic therapies, cognitive behavioural therapy (CBT), mindfulness-based cognitive therapy (MBCT), individual and group counselling, experiential therapy, peer support groups, art therapy, yoga, and Ayurvedic treatments.
We treat various types of dependencies including alcohol, drugs (heroin, cocaine,
methamphetamine, amphetamines), cannabis, prescription drugs, synthetic drugs, gambling,
internet, and sex addiction.
Yes, Les Mariannes Wellness Sanctuary is a fully licensed by the Ministry of Health of
Mauritius, ensuring the highest standards of care and professionalism in all our services. We hold a clinic license, and all our staff, including therapists, doctors, and counsellors, are highly skilled, with most of them having been trained abroad.
Exhaustion therapy is suitable for individuals experiencing chronic pain, stress, or burnout, regardless of age or background. However, it’s essential to consult with a healthcare professional to determine the most appropriate treatment plan based on your specific needs and medical history.
Yes, exhaustion therapy can be combined with other treatments or medications as needed. Our team will work closely with you to develop a personalized treatment plan that addresses your unique needs and preferences.
Mauritius is a beautiful island in the Indian Ocean, known for its stunning beaches, lush
landscapes, and vibrant culture. It is a popular destination for medical tourism due to its high-
quality healthcare services and serene environment, perfect for recovery and healing.
Les Mariannes Wellness Sanctuary provides a holistic approach to treatment in a tranquil and
luxurious environment. We offer personalised care, experienced staff, and a range of therapies to address both the symptoms and root causes of addiction and mental health disorders.
Additionally, our close proximity to the Middle East with two direct 6-hour flights daily from
Dubai makes it convenient for people around the world.
The primary languages spoken in Mauritius are English, French, and Creole. Many Mauritians
are also multilingual, speaking additional languages such as Hindi, Arabic and other Asian and European languages. At Les Mariannes, our team communicates proficiently in the following languages: French, English, Italian, Chinese, Russian, Hindi and Arabic.
Visa requirements for Mauritius vary depending on your nationality. Many countries have visa-
free access or can obtain a visa on arrival. It is best to check with your local Mauritian consulate or embassy for specific visa requirements.
The duration of treatment at Les Mariannes Wellness Sanctuary varies based on individual needs and the severity of the condition. The length of stay is determined by individual needs, as we have conducted short intensive programs of 7 days duration but have also provided care for clients requiring 3-4 months of therapy.
A typical day at Les Mariannes Wellness Sanctuary includes a balanced schedule of therapeutic sessions, holistic treatments, physical activities, nutritious meals, and time for relaxation and reflection. Each day is designed to promote healing and personal growth.
Mauritius has a tropical climate with warm weather year-round. The summer season is from November to April, while the cooler, drier winter season is from May to October. The average temperature ranges from 20°C (68°F) to 30°C (86°F).
Mauritius operates on Mauritius Standard Time (MUT), which is 4 hours ahead of Coordinated
Universal Time (UTC+4).
The currency used in Mauritius is the Mauritian Rupee (MUR).
Yes, Mauritius is considered a safe destination for travelers. It has a low crime rate and is known for its friendly and welcoming atmosphere. The island has remained free of terrorist events, boasting a consistently low crime rate. Foreigners appreciate the multicultural population and its cultural awareness.
Moreover, Mauritius is free of malaria and distinguishes itself as one of the few countries without dangerous animals such as snakes, scorpions, wild animals, etc.
The price includes accommodation, all meals, individual and group therapy sessions, holistic
treatments, and access to all amenities and facilities at the sanctuary.
Additional costs may include travel expenses, personal expenses, special medical treatments not included in the program, and any external activities or excursions.
Extras may include spa treatments, special dietary requirements, private consultations with
visiting specialists, and certain off-site activities or excursions.
The proposed price is final. We occasionally offer discounts and special packages. Please contact our admissions team for the most up-to-date information on pricing and available discounts.
A deposit is required to secure your reservation. The remaining balance is typically due upon
arrival.
You can make a reservation and payment by contacting our admissions team. They will guide you through the process and provide all necessary details. We accept various forms of payment including credit cards, bank transfers, and cash.
Our cancellation policy varies depending on the terms of your booking. Please contact us for specific details regarding cancellations and refunds.
We limit the number of clients to ensure personalized and attentive care. Typically, we
accommodate around 15 clients at a time.
Coverage varies depending on your insurance provider and policy. We recommend contacting your insurance provider to discuss coverage options. Our admissions team can assist you in understanding and navigating your insurance benefits.
We provide comprehensive aftercare support to help you transition back into daily life. This includes ongoing counselling, relapse prevention planning, and access to our online support network.
Yes, we offer VIP services for clients seeking a more exclusive and private treatment experience. This includes private accommodations, personalised treatment plans, and additional privacy measures.
Confidentiality is a top priority at Les Mariannes. All personal information and treatment details are handled with the utmost discretion to ensure your privacy.
We offer flexible treatment durations and can accommodate longer stays if needed. Your treatment plan will be tailored to your individual needs and progress.
We recommend bringing comfortable clothing, personal toiletries, any prescribed medications, and any items that help you feel at home. We provide detailed packing lists upon admission.
Yes, we provide internet access and phone line services to ensure you can stay connected with family and loved ones while focusing on your recovery.
Yes, we offer medically supervised detoxification programs to help clients safely manage withdrawal symptoms and begin their recovery journey.
Yes, we allow visitors during designated times. Please coordinate with our staff to arrange visits and ensure they do not interfere with your treatment schedule.
There are several nearby accommodations where your family members can stay. We can provide recommendations and assist with arrangements.
You can bring your phone and laptop. However, we encourage you to limit their use to focus on your treatment and recovery.
We have designated smoking areas on the premises. Smoking is not allowed in indoor areas or private rooms.
We offer a range of deluxe en-suite accommodation options, including private rooms and shared rooms, all designed to provide a comfortable and restful environment.
Our team will assist with coordinating your arrival and departure, including airport transfers and any necessary travel arrangements.
We recommend bringing comfortable clothing including gym clothes and bathing suits, personal toiletries, any prescribed medications, and any items that help you feel at home. We provide detailed packing lists upon admission.
Feel free to contact us if you have any additional questions or need further information. We are here to support you on your journey to recovery.